There are 3 qualities
that distinguish us from competitors
1. We have vast experience
Total IT Services was formed in 2009 on founder Paul Bryan’s vision of building
a Staffordshire based service and repair company focused on unparalleled
service, customised solutions, and outstanding results. Business computer help for your organisation.
We have many years of Business IT Support experience supporting Microsoft Computers and Server Operating systems including Microsoft Windows Small Business Server and Exchange server. As well as router and VPN network installations we can help with worm and virus removal, PAT Testing, data cabling and data recovery as well as all the day to day niggles associated with a PC or Server that requires repair, maintenance, updating, upgrading or replacing.
We are a reliable and very friendly Lichfield based company that takes great pride in looking after all of our clients, we offer businesses in Staffordshire corporate grade IT services with great local service and at a competitive price.
Need business computer help?
Call our office today for a chat about your requirements: 01543 898183
2. Certified specialists
Without a thorough knowledge of network technologies and confirming this
knowledge, a specialist can harm the customer infrastructure. The competence of
our specialists is confirmed by our accediations.
At Total IT Services, we are proud to be certified Microsoft Small Business Specialists. We also hold a Microsoft Certified Professional Qualification in small business Servers.
In order to achieve this, we had to demonstrate our working technical knowledge and years of experience in dealing with Small Business Server and the issues and problems that can be faced by small businesses using the Microsoft platform. In short, this can assure our customers, old and new that we know the best methods to help you become more productive such as working remotely and setting up branch offices on a budget etc…
Here at Total IT Services, we have also been awarded Business Link Supplier Status by providing customer references and proof of qualifications etc. We hope that this will give us the opportunity to form more relationships with other local business in and around the Lichfield area and to help offer IT guidance to more new local business start-ups.
Business computer help is what we enjoy and what we do. Our clients would agree they are well looked after as it’s always our aim to keep your business IT systems up and running and to make sure that your Servers are always properly maintained and most importantly backed up, this includes cloud services such as Microsoft 365 for email and Sharepoint.
3. We repair all popular brands
Proud of the fact that we can fix almost any model of computer or laptop. We always have a lot of spare parts, monitors, motherboards etc.
Do you need business computer help? We can repair your Server, Computer or Laptop, we replace laptop screens and hard drives as well as recover data from failed laptops / PC’s.
Repairing all manor of PC issues including, blue screen of death crashes, computer not turning on or if it turns it’s self off and any virus infections including malware or operating system issues. We can help with failed power supplies, monitors that wont display or any network connection issues you may have.
Server or network failure? To help our customers, we reserve our fastest response times for anyone that contacts us with a critical Microsoft Server issue including Microsoft Exchange Email Server and Small Business Server. We will not let you down when you need us the most.
With a great track record of recovering data and servers back to a serviceable state the same day this is an invaluable offering– often this can be prevented entireley by using our maintenence services that check your server for the signs of an impending failure in advance of the worst happening.
We understand exactly what a major failure means to your business so we first work with clients to help prevent issues and put disaster recovery plans in place if there is ever a business critical failure to limit the downtime to your company.
What people say
Our company has been using Total IT services for the last 4 years and I have always been really happy with the service. As a small but ever expanding business, IT systems are vital. We always get a very quick reply to emails/calls and a prompt resolution to our issues. I also find it useful that we get things explained in plain English! I would be very happy to recommend Total IT to other companies.
Problems with IT/Servers/PC’s have always cost this company considerably in terms of time and money! Then we met Paul and started working with Total IT Services. The beauty of Total IT is that they really took our industry/software and business needs on board. Total IT has worked tirelessly with us to ensure that our Server, PC’s and all associated networks are running as smoothly and efficiently as possible.