IT Support Contracts for your Business

Our Support Service is Simply Better

 

Our Support Contract gets you straight through to a qualified engineer – no logging tickets, call centres or call queues.

When you are covered by Total IT Services IT support and maintenance contract you can concentrate on doing what you do best and leave us to look after your Computers, Servers and Network.

We have found that most of our clients problems can be fixed without the need for an onsite visit, this means a big time and cost saving for our customers. Obviously we are always on hand to visit your place of work be it an office, factory or warehouse should you have a computer or network failure and our response times are second to none.

Our computer services and maintenance are both proactive and reactive. We monitor your backups and Server updates for you and we also check in advance for the faults that our experience tells us may cause your business an issue in the future.

Once a support contract is in place your staff can call or email us direct and we can fix their issue remotely and in good time. Helping your business to keep running and reduce network failures is our key focus.

Our maximum response time from a technician is less than an hour and we even offer our IT support contract on a Monthly rolling basis or pay as you go to help spread the costs. Also this helps new customers to try us as you can cancel our contract at the end of a month should you ever not be happy with us – we must add that we have never lost a support customer yet and we are in our fifth year!

Our support contract clients tend to be local business in and around Staffordshire with between 8 and 75 Computers. We help to look after Small Business Server and all other Microsoft Servers and PC’s or Laptops.

Local (Lichfield Staffordshire) qualified technicians are always just a phone call away 01543 898183

 

IT Support Contracts Midlands | Computer Maintenance Contracts Lichfield | Maintenance Contract Lichfield